The Bullying Helpline provides a 24/7 telephone service and online chat that offers resources on bullying for parents, teachers, children, and youth. Call 1.888.456.2323 or click here to access the online chat service (online chat is operational 12p-8pm daily).

The Birth Control Centre offers confidential services to teenage girls and women experiencing barriers to accessing birth control or other sexual health related services, including counselling, information and referrals as needed on contraception, unplanned pregnancies, pregnancy options, and safe sex practices

The Mental Health Help Line provides confidential, 24/7 telephone service for crisis intervention, information about mental health programs and services, referrals to other agencies, and advice about mental health concerns. Call 1.877.303.2642.

Specially trained nurses who provide sexual assault examination and care for individuals 14 years and older.

The Sexual Assault Response Team (SART) is a team of Registered Nurses with specialized education in sexual assault care.

The STI Clinic offers free and confidential testing, counselling, and treatment for STIs (Sexually Transmitted Infections), HIV, and BBP (Blood Borne Pathogens). For more information call 780.342.2300

Created by University of Alberta students Simran Dhillon and Japkaran Saroya, this handbook contains a comprehensive list of local sexual violence resources.

The Edmonton Distress Line is a confidential supportive listening service that is available 24/7 if you are in distress and want to talk. Distress Line Listeners are equipped to talk about any topic that is causing you distress, including relationship troubles, mental health concerns, financial troubles, abusive/violent situations, and thoughts of suicide.

• If you are within the greater Edmonton area, call 780.482.HELP (4357)
• If you are outside of the greater Edmonton area, call the Rural Distress Line at 1.800.232.7288

Woman’s Health Options is a clinic comprised of a team of committed medical, social work and support staff who respect the right to reproductive choice and value health promotion. They provide education, counselling, information, birth control, referrals and medical and surgical abortions in an atmosphere of respect, dignity, empathy and confidentiality.

The ILA project is a trauma-informed, healing-centered service that provides short-term legal advice to survivors of sexual violence. Survivors can access up to four hours of free legal advice through the program, as well as legal clinics. ILA lawyers have been trained in trauma-informed practice, intersectional and gender-based approaches, and Indigenous historical trauma.To learn more call 780.784.2213

Legal Aid Alberta assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges on the topics of family law, child welfare, emergency protection orders, domestic violence, adult criminal law, youth criminal law, immigration and refugee law, civil law, service to the Siksika Nation, and duty counsel (legal assistance at court). To learn more, call 1.866.845.3425

The Edmonton Community Legal Centre provides free legal information and advice to low to moderate income people in the Edmonton area. ECLC can help with family law, landlord and tenant issues, employment, human rights, debt, small claims, immigration, and income supports. To learn more call 780.702.1725

RespectED: Violence & Abuse Prevention programs promote healthier relationships and safer communities through education and partnerships.

#IBelieveYou is an Alberta-wide campaign encouraging Albertans to show people impacted by sexual trauma that they are believed and supported.

ConsentED is a group of 11 individuals who are working towards a world without sexual violence. Their website is designed to start a conversation on the topic of consent, and what we all can do to end sexual violence.

SAVE is a broad-based coalition including educators, NGO’s, health care professionals, sexual assault counsellors, the Edmonton Police Service, and interested business and individuals. Their common goal is to reduce the incidences of alcohol facilitated sexual assaults in Edmonton by reaching those who commit it. The SAVE coalition has developed the highly acclaimed, “Don’t Be That Guy” campaign.

iHuman Youth Society supports traumatized and marginalized youth who live high-risk lifestyles by helping them find their creativity, a sense of belonging, and a sense of themselves. Young people are supported by our staff to obtain housing, get mental health and addiction support, and build on their creative strengths as artists.

Kids Help Phone is an anonymous and confidential 24/7 phone counselling, web counselling and referral service for children and youth. Call 1.800.668.6868 to talk with a counsellor or chat live. (live chat available 4pm-12am Wednesday to Sunday).

NeedHelpNow.ca helps stop the spread of sexual pictures/videos and provides support with having content removed from the internet, dealing with cyberbullying, and getting emotional support.

The OCYA is all about helping young people who are receiving services. Whether this be through advocating, arranging for legal representation, or engaging the community on issues that matter to young people, the OCYA cares about the people they serve.

OSYS is a non-judgmental, flexible, street level resource concerned with protecting the safety, self-worth and dignity of youth in the Whyte Avenue area. OSYS allows youth to be safe, to grow, to be supported, and to meet people.

The Family Law Office helps victims of family violence through its Emergency Protection Order Program (EPOP). The Emergency Protection Order Program provides clients with information and lawyers that can help them to obtain and confirm protection orders.

The Family Violence Info Line is a 24/7 telephone service and online chat service for anyone who is impacted by family violence/abuse or anyone who knows someone is impacted. Call 310.1818 or click the button believe to start a live chat. (available 12pm-8pm daily).

SAIF offers support groups, individual and group counselling, elder abuse support, and educational prevention programs to schools and groups in the St. Albert community.

The Family Centre provides workshops, therapy, family support services, interpretation, and translation services to foster healthy families in healthy communities. To learn more call 780.423.2831

The Today Centre delivers a comprehensive, multidisciplinary response to family violence, including sexual assault. It offers a safe place for those affected by domestic violence to access timely, short-term services and support. Additionally, The Today Centre links those affected by domestic violence to medium-term and long-term services and resources in the community that further supports their quality of life.

The Elder Abuse Intervention Team is a collaboration of the Edmonton Police Service, The City of Edmonton Community Services, Catholic Social Services and Victorian Order of Nurses. Their mission is to prevent and respond to elder abuse by working in partnership with the community, thereby enhancing the well-being of older adults. For more information call the Elder Abuse Intake Line at 780.477.2929

Seniors’ Abuse Help Line provides 24/7 confidential support and information for seniors who are experiencing abuse and people who know a senior who is experiencing abuse. Call 780.454.8888

SAGE is a full service not-for-profit seniors’ organization whose mandate is to build and maintain a broad range of programs and services that enhance the quality of life for seniors and their families in the greater Edmonton area. For more information call 780.701.9015.

The National Initiative for the Care of the Elderly offers a free, over the phone outreach service for older adults and persons with disabilities who are experiencing isolation, loneliness, or just want someone to talk to. Access the Talk 2 NICE program by calling 1.844.529.7292 or schedule a call by visiting their website.

Aboriginal Counseling Services of Alberta provides services that honour the mind, body, spirit and emotions of each person that walks through their door. The team works collectively with clients by supporting the client in believing that they are the expert when it comes to their personal journey, and provides programs to achieve this goal. For more information call 780.448.0378

The Ben Calf Robe Society strives to protect and enhance the sacredness of children, by providing children and their families with holistic education, supportive social services and programs of high quality and cultural relevance.

Bent Arrow works to help Aboriginal children, youth, and their families thrive by building on their strengths and supporting them to develop spiritually, emotionally, physically and mentally so they can walk proudly in both Aboriginal and non-Aboriginal communities.

Creating Hope Society provides consulting services regarding health and wellness. Much of their work is focused on working with community and service providers to achieve a new understanding of childcare and stop damaging practices that oppress Aboriginal children. They offer a peer support group, advocacy for Aboriginal mothers, among other programs.

The First Nations and Inuit Hope for Wellness Help Line is a 24/7 telephone service providing crisis intervention and counselling support for First Nations and Inuit persons. Support is available in Cree, English, French, Inuktitut/Inuvialuktan, and Ojibway. Call 1.855.242.3310.

One of the primary goals of Metis Child and Family Services is to reduce the number of Metis children going into the care of Alberta Children Services authorities and into non-native care by improving the quality and effectiveness of social services to Metis children and families in need.

Native Counselling Services of Alberta is committed to providing healing and harmony to Aboriginal communities through a variety of avenues, covering everything from programs that prevent youth recruitment into street gangs, family and community wellness programming to legal education, national health campaigns, video production and community-based research.

NYSHN works with Indigenous peoples across the United States and Canada to advocate for and build strong, comprehensive, and culturally safe sexuality and reproductive health, rights, and justice initiatives in their own communities.

The Pride Centre of Edmonton provides resources, supports and programming for the LGBTQ community, their families, friends, and the broader community.

EMHC encourages a comprehensive approach to queer and trans community members’ health, inclusive of mental, physical, sexual, and social health. EMHC provides education and support to individuals and the community.

Trans Lifeline is a hotline staffed by transgender people for transgender people and people who are struggling with their gender identity. This line exists to respond to whatever support needs arise. The line runs 18 hours a day every day of the week from 9AM-3AM. To get support call 1.877.330.6366.

The Family Resilience Project offers free short-term counselling to sexual and gender minority (LGBTQ) children, youth, and families. To make an appointment, call 780.492.5205 and ask for the “Family Resilience Project”.

RAYE is a collective working towards advocacy for/with LGBTQ2S+ youth in the areas of service/program access, mental health and addictions, physical health, housing, employment, education, and overall quality of life.

CHEW provides frontline support, resources, and education for 2SLGBTQ+ youth and young adults (ages 14-29) facing barriers. These barriers may include mental health, violence, poverty, homelessness, substance use, sexual health, sexual exploitation/sex work, and others. They provide a safe place for youth to get basic needs, get off the street, and find hope.

SAFQEY is working to support local LGBTQ2S+ youth facing homelessness by assisting marginalized transgender youth to obtain identification, navigate the medical system, and advocating for structural change in the areas of housing and identification.

ASSIST Community Services Centre provides diversified services to Canadian immigrants and their families. Services are offered in Arabic, English, German, Gujarati, Hindi, Korean, Mandarin, Kakwa, Punjabi, Russian, Tagalog, and Urdu. To learn more, call 780.429.3111.

Changing Together offers support and is a place for immigrant women to meet and work together in solving their problems. They also assist immigrant women to acquire employment skills and work experience through their volunteer program.

The Edmonton Mennonite Centre for Newcomers offers holistic and individualized support to refugees and immigrants who face multiple challenges preventing their settlement. To learn more, call 780.423.9522.

The Multicultural Health Brokers offer medium-term and long-term support for immigrants and refugees by offering services including, but not limited to, Multicultural Support for Children with Disabilities, Peri-natal Health, and Multicultural Seniors Outreach Program. To learn more call 780.423.1973.

Supports for Immigrants and Refugees with Mental Health and Addiction Issues project ensures that immigrants and newcomers are able to identify and seek support for addiction issues impacting their lives and build their resilience. The project enables them to feel safe and empowered to enhance their and their family’s well-being. 

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