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To help you plan your visit to SACE, here is some information about how to contact us, getting here, and accessibility.

Phone

Call us and follow the menu system prompts. Please note that option 1 will redirect you to the SACE Support and Information Line.

Email

For general enquiries, concerns, ideas, or anything other than what’s covered by specific program email addresses.

For counselling or police and court support enquiries: counselling@sace.ca

For media requests: media@sace.ca

For public education enquiries: education@sace.ca

For volunteer enquiries: volunteer@sace.ca

Fax
780.421.8734

Hours of operation
Monday – Thursday
9am – 5pm

Address
Suite 205, 14964 – 121A Avenue
Edmonton, AB T5V 1A3

Getting Here

The ETS logo. Contact us for support if transportation is a barrier to accessing SACE.
Transit: SACE can be accessed by Edmonton Transit Service (ETS) bus routes from the following transit centres to bus stops one block away on 118 Ave and 123 Ave:

Northgate: 905
Westmount: 905, 906, 907
Kingsway/RAH: 903, 905, 906
Jasper Place: 903, 905, 906, 907
West Edmonton Mall: 903, 906, 907, 205 (St. Albert Transit)

Plan your route through the Edmonton Transit Service Trip Planner.

An accessibility logo, contact us for more details on accessibility at SACE.

Parking: SACE has limited parking in the front lot with two stalls reserved for those with accessibility needs, and additional parking on the street.

A DATS bus is displayed, one of the ways clients can access SACE services. Contact us for support in coordinating DATS transportation.

DATS drops off and picks up from the front door.

SACE offers free bus tickets to clients who need them. If you require transportation support you can contact us by phone or email, or talk to either your counsellor or a receptionist when you arrive.

Our Space and Accessibility

A photo of the SACE foyer shows the elevator, a sign with contact info, and the main reception desk
SACE services being offered in the boardroom, with workbooks and fidget toys arranged on the long table for participants

Physical Accessibility

Both the outside doors and the doors in the SACE foyer on the second floor are automatic.
Someone is at reception at all times to assist with any needs.
There is an elevator to the second floor, and hallways and doors can accommodate mobility devices.
All mobility devices can be accommodated at SACE.
Fully accessible single-stall washroom, in addition to gendered stalled washrooms.
There is a ramp to the building’s front door.

Communication Accessibility

We have staff who are able to provide counselling in languages other than English. For any languages not spoken by our counsellors, we will do our best to arrange for an interpreter to attend the sessions.
Signage in the building does not include braille.

Chemical Sensitivities and Allergies

We do our best to maintain a scent-free space at SACE, however some of the products used in the building may cause aggravation for those with sensitivities.

Light Sensitivities

If you are concerned about fluorescent lighting, please call our main office line before coming in to SACE. We are happy to accommodate lighting needs.

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